Frequently Asked Questions

Name: Journey Palliative and Hospice
Address: US
Price range: n/a

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It is common to have questions about what hospice is and how it works. Below, you can find answers to some of the most frequently asked questions about hospice care.

Q: What is hospice?

A: Hospice is a type of end-of-life care that begins once curative treatments for a terminal condition cease. The aim of hospice care is to maximize the comfort, function, dignity and autonomy of the patient during their final days, weeks or months of life. Hospice care also provides support and resources for caregivers.

The multi-disciplinary hospice team offers a broad range of services including palliative care, physical therapy, home health aide services, counseling, bereavement services, social work and more.

Q: Who qualifies for hospice?

A: A patient can qualify for hospice if they have a terminal diagnosis and an estimated six months or less to live. If patients live longer than six months in hospice care, services can be extended beyond six months.

Q: Who pays for hospice?

A: There are a range of options for paying for hospice including Medicare, Medicaid, VA benefits, private insurance and others. When you call us for your consultation, we can help you figure out the most economical way to cover the costs of hospice.

Q: Where do patients receive hospice care?

A: Most hospice care is performed where the patient lives. That can be a house, an assisted living community, a nursing home, or any other type of residence. In-patient care is performed as necessary, but hospice prioritizes allowing the patient to stay in their home as much as possible.

Q: Do you offer hospice in my area?

A: We provide hospice services in Riverside County, LA County, Ventura County and Orange County. See our Areas We Service page for more information. If you do not see your location listed, please contact us to ask what we can offer in your area.

See What Families Are Saying About Us!

Excellent

Journey Palliative and Hospice4.8

Based on 21 reviews

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Zahira I.

We are incredibly grateful for the hospice team and the care they provided during such a difficult time. Everyone was kind, informative, and truly supportive every step of the way. They truly made the process feel less overwhelming. We also deeply appreciate the delivery drivers who would come late at night to make sure we had the medications we needed, their dedication truly meant so much to us. We couldn’t have asked for better care and are so thankful for everything they did for us.

Adrine K.

We are deeply grateful for the compassionate care and support this hospice team provided to my late father. During an incredibly difficult time for our family, they treated him with dignity, kindness, and genuine respect. Nurse Ovsanna, in particular, made an extraordinary difference through her gentle presence, unwavering compassion, and genuine dedication. She cared for my father as if he were her own, offering comfort, reassurance, and heartfelt kindness when we needed it most. The staff was attentive, patient, and always available to answer questions or offer comfort—not only to my father, but to our entire family. Their guidance helped ease our worries and allowed us to focus on spending meaningful time together. We will never forget the warmth, professionalism, and empathy they showed, and we truly appreciate everything they did for our father in his final days.

Martiros S.

Journey Palliative and Hospice came into our lives during one of the hardest seasons we have ever faced, and they truly felt like a blessing. From the moment they began caring for my mother, it was clear that she was in loving, compassionate hands. She was in their care for quite some time, and throughout that journey, the entire hospice team showed extraordinary kindness—not only to my mother, but to our whole family. My mother was treated with unwavering dignity, respect, and genuine love. Every interaction reflected how deeply they cared for her comfort, her peace, and her humanity. They tended to her physical needs with professionalism and urgency, while also surrounding our family with emotional support, patience, and understanding. They listened to us, reassured us, and walked beside us through every painful step. During a time filled with uncertainty and heartache, their compassion and empathy brought us comfort and strength. The difference they made in our lives is immeasurable, and we will always be grateful for the care they gave my mother and the kindness they showed our family. We wholeheartedly recommend Journey Palliative and Hospice to any family seeking truly compassionate, patient-centered end-of-life care.

Sharon

5 months ago

I really cannot imagine how I would have gotten through the last chapter of my mother's live as her 24/7 caretaker without the kind wisdom, and steadying...

Sharon

5 months ago

I really cannot imagine how I would have gotten through the last chapter of my mother's live as her 24/7 caretaker without the kind wisdom, and steadying...

Rosio A.

7 months ago

I am so very grateful to Journey Palliative and Hospice care for the amazing care they gave my sister. They came to our home and provided everything she...

Rosio A.

7 months ago

I am so very grateful to Journey Palliative and Hospice care for the amazing care they gave my sister. They came to our home and provided everything she...

chris M.

I had an amazing tour and discussion about the features and services at Journey Palliative Hospice. I found thier staff to be very attentive and caring to the patients while I was there

Pam R.

My Mom was under their care for a month. They are the most kind caring people. They knew just what to do at all stages. It was a very difficult time but they help me get through it every moment. Thank you so much .

Armen M.

I cannot say enough good things about the staff. They felt like a part of our family in this difficult time. Caring, supportive, professional, full of genuine empathy. Our whole family is very grateful for everything you did. You went above and beyond what anyone could expect of you. From the bottom of my heart, thank you!!

Sabrina A.

I can’t say enough good things about Journey Palliative and Hospice. From the moment we started with them, the staff went above and beyond to make sure my loved one was comfortable and well-cared for. Everyone was so kind and compassionate, and it really made a tough time a little easier for our family. The caregivers were incredibly attentive and knowledgeable, and I always felt like they treated us with the utmost respect and care. They took the time to explain everything, and their support meant the world to us. I’m so grateful for their dedication and the warm, loving environment they provided. It truly felt like we were in safe, trustworthy hands every step of the way.

Love P.

I cannot say enough good things about Journey Palliative and Hospice. The team at this facility is truly compassionate, professional, and dedicated to providing the highest level of care. From the moment we reached out, they were incredibly responsive and supportive, offering not only medical assistance but also emotional support during a difficult time. The staff is kind, attentive, and went above and beyond to ensure the comfort and dignity of our loved one. They were always available to answer questions, provide updates, and make us feel involved in the care process. The atmosphere at Journey is peaceful, and they really take the time to make sure that both patients and their families feel supported. If you are looking for a hospice that truly cares, I highly recommend Journey Palliative and Hospice. They are a blessing during the most challenging times.

kenpearl

Having a loved one enter hospice care is a difficult time. Ovsanna and everyone else at Journey were the kindest, most compassionate people in our time of great need. Handled everything, down to the smallest detail, quickly and efficiently. Knew all the things that were required, all the steps to get things done and got them done fast. Highly recommended.

Bijay S.

Such a wonderfull places never had before.Loving place and people

Tawhid H.

great place i don't have words to say how the place i would recommande it to everyone

Ezekiel W.

Reliable services

Mark L.

I have met the owners of Journey Palliative and Hospice and they are amazing! Ignore the ridiculous fake reviews.

Irma R.

I can't began to share with you of how thankful I am to Journey Hospice in dealing with my love one. Ovsanna was so professional and through in explaining to me what their services were and how they implement them. When we moved Frank to the new location Ovsanna was right there and took me aside and informed me that he was actually Transitioning now. She explained very gently and compassionately that it may be hours or a few days. He passed within a few hours. Emmanuel the RN came to stay with Frank overnight if needed and actually pronounced his passing was so kind and compassionate. The gentleness that they both gave Frank was so noted by all of us present. Also the priest (can't recall his name) was there at his bedside in time to give him the last rites. I can't praise Journey Hospice and their staff enough. I will recommend them to anyone who ask me about Hospice. Again Thank You and God Bless you for all the work you do. Irma Rocha

Deborah E.

We had a wonderful experience with Journey Palliative and Hospice, after having a not so wonderful experience with another hospice. This company was so responsive and understanding. Our nurse, Ovsanna, was so caring and explained the whole dying process and what to expect as time went by. She was so patient with mom, and with all of us as we had questions. She was available whenever we needed her. The company took care of ordering all supplies and medications. It made the transition so much easier for all of us. I highly recommend this company.

S. G.

Journey hospice has provided wonderful care to my family member. Each staff member has been kind, caring, and compassionate. They have taken into great consideration the needs of my loved one. Journey hospice treated my family member like they were their own, and I am grateful to them.

Vicky E.

There are no words for how wonderful Journey Palliative and Hospice was for my mom and our family. Our Hospice nurse, Ovsanna, was incredibly kind and caring and careful with mom, who was 100. With patience and care, she shared with us the process of passing and was so giving of her time as mom moved through these stages. Ovsanna was available for us 24/7 and would come anytime mom/we needed. She was aware of the comfort my mom would need and was there for her. Her kindness and understanding brought comfort to us as well. We felt completely supported, even after mom's passing. I would recommend this company with wholehearted sincerity for the best care your loved one could receive.

Vicky E.

3 years ago

There are no words for how wonderful Journey Palliative and Hospice was for my mom and our family. Our Hospice nurse, Ovsanna, was incredibly kind and...

Vicky E.

3 years ago

There are no words for how wonderful Journey Palliative and Hospice was for my mom and our family. Our Hospice nurse, Ovsanna, was incredibly kind and...

Schedule Your Consultation for Hospice Care in California

If you have additional questions about hospice care that we did not answer here, you can ask us during your consultation. When you tell us about your scenario, we will be able to let you know whether hospice may be right for you or your loved one, and what services and support we can offer. Please give us a call now at (818) 748-3427 to schedule your consultation.

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